Your Privacy Matters
Welcome to VNutras! Your privacy matters to us. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and share it. This Privacy Policy applies to information we collect when you visit our website (www.VNutras.com), interact with us, or purchase our nutraceutical products.
By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at:
Email: info@vnutras.com
We may update this Privacy Policy periodically. Significant updates will be notified to you. Please review this page periodically for any changes.
Information We Collect
Information You Provide Directly:
Contact Information:
When you contact us or place an order, we collect your name, email address, phone number, and shipping/billing address.
Order Information:
When you make a purchase, we collect details about your order, such as products purchased, order date, and payment information (processed securely by our payment processors).
Account Information:
If you create an account, we collect your name, email address, username, and password for easier future transactions.
Information We Collect Automatically:
Device and Browser Information:
Your IP address, browser type, and device identifiers help us improve our website and prevent fraud.
Usage Information:
Data about pages visited, products viewed, and time spent on our website.
Cookies:
Cookies track your cart contents, preferences, and browsing behavior to enhance your shopping experience. You can manage cookies via browser settings.
Commerce-Specific Data Collection:
When you use our Commerce-powered store plug-in, we also collect:
Products Viewed: To show recently viewed products.
Location and Shipping Information: For estimating taxes and shipping costs before checkout.
Order and Payment Information: To process payments and fulfill orders securely.
How We Use Your Information
We use your personal information for the following purposes:
Order Processing and Fulfillment:
Process payments securely, arrange shipping (domestic and international), and provide order updates.
Communication:
Respond to inquiries, process refunds, and send order confirmations or promotional messages (if opted in).
Website and Service Improvement:
Analyze user behavior to improve website functionality and enhance user experience.
Fraud Prevention:
Use device and payment information to prevent fraudulent activity.
Compliance:
Fulfill legal obligations, such as tax and accounting requirements.
Sharing Your Information
We share your personal information only with trusted third parties necessary to operate our business effectively:
Payment Processors:
Payment details are securely handled by third-party like bank or stripe or paypall processors. We do not store full card details.
Shipping Providers:
Shipping information is shared with courier companies for order delivery.
Service Providers:
Data may be shared with service providers for hosting, email marketing, or analytics. These providers follow strict data protection measures.
Legal Authorities:
We may disclose your information to comply with legal or regulatory obligations.
Your Rights and Choices
You have the following rights regarding your personal information:
Access:
Request access to the personal information we hold about you.
Correction:
Request corrections to inaccurate or incomplete data.
Deletion:
Request the deletion of your personal information (except where legally required to retain it).
Data Portability:
Receive your personal data in a portable format.
Restrict Processing:
Limit the processing of your data under certain conditions.
Objection:
Object to certain types of data processing.
To exercise your rights, please contact us at info@vnutras.com.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.
Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Cookies
We use cookies to:
Remember your preferences.
Track cart contents during browsing.
Analyze website traffic and user behavior.
You can manage or disable cookies through your browser settings.
Data Retention
We retain your information as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. For example:
Order Information: In complains with Companies Act, 2017 we stored Sales invoices and other nencessary accounting data up to 8 years.
Account Data: Stored until you delete your account.
Comments/Reviews: Stored until removed by you or us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant updates will be communicated.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@vnutras.com
For Shipping and Return Policy click here.
